Terms of sale
Terms and Conditions of Sale
Studio Narine
1. Preamble
These Terms and Conditions of Sale (TCS) govern the sale of products offered on the website Studio Narine, owned by Marine Frossard Razafy, a self-employed entrepreneur registered under number 94129334200015, whose business address is 11 place Paul Verlaine, 92100 Boulogne-Billancourt, France.
Any order placed via the website implies full and unconditional acceptance of these Terms and Conditions by the customer.
2. Products
The products offered include illustrated stationery and table linen (notebooks, cards, stickers, notepads, napkins, etc.). Each product listing describes its features as accurately as possible.
Images are non-contractual: slight variations in color may occur depending on the screen settings.
Products are offered while stocks last. In case of unavailability, the customer will be informed promptly.
3. Prices
Prices are shown in euros (€), inclusive of all taxes (VAT not applicable – Article 293 B of the French General Tax Code).
Shipping costs are specified at checkout.
Studio Narine reserves the right to modify its prices at any time. However, the price applied will be the one in effect at the time of order confirmation.
4. Orders
Orders are placed online by following the steps indicated on the website. An order is considered confirmed once payment has been validated.
A confirmation email is automatically sent to the customer’s email address.
Studio Narine reserves the right to refuse any order in the event of a previous dispute or suspected fraud.
5. Payment
Payment is made through secure methods offered on the website (e.g., credit card, PayPal).
Payment data is never stored or recorded.
6. Shipping
Orders are prepared and shipped from France within 2 to 5 business days after payment confirmation.
Estimated delivery times are:
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Mainland France: 2 to 7 business days
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Europe and International: 5 to 21 business days depending on the destination and shipping method
Shipping costs are calculated automatically during checkout.
Studio Narine cannot be held responsible for delays or loss caused by postal services.
6.1 Customs Duties and Import Taxes
For any order delivered outside of France, customs duties or local taxes (e.g., local VAT, import tax, customs clearance fees, etc.) may apply. These charges are the sole responsibility of the customer, both in terms of declaration and payment to the relevant authorities.
Studio Narine is not required to check or inform the customer about these applicable duties or taxes. Customers are advised to check with local authorities.
7. Right of Withdrawal
In accordance with Article L221-18 of the French Consumer Code, the customer has a 14-day withdrawal period from the date of receipt of the order to cancel the purchase without justification.
Returned items must be in perfect condition, unused, and in their original packaging. Return shipping costs are at the customer's expense.
Refunds will be issued within 14 days of receipt of the returned products.
Customized or opened items are non-returnable and non-refundable.
8. Liability
Studio Narine cannot be held liable for indirect damages resulting from the use or purchase of its products.
9. Intellectual Property
All content on the website (illustrations, texts, logo, name, design, etc.) is the exclusive property of Marine Frossard Razafy.
Any reproduction or use without prior written consent is strictly prohibited.
10. Personal Data
Personal data collected when placing an order is required for order processing. This information is strictly confidential and will never be shared or sold.
In accordance with the GDPR, the customer has the right to access, correct, or delete their personal data by contacting: info@studio-narine.com
11. Applicable Law
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought. Failing that, French courts will have exclusive jurisdiction.