Refund policy

Refunds

Once the returned item is received and inspected, a refund will be issued within 14 days to the original payment method used for the purchase.

Damaged or Incorrect Items

If you receive a defective or incorrect product, please contact us immediately at info@studio-narine.com. We will arrange for an exchange or refund and cover return shipping costs.

Non-returnable Items

• Custom or made-to-order products
• Opened or used products (for hygiene or safety reasons)
• Cards and stickers if the packaging seal is broken
  
  

Questions

If you have any questions regarding our return and refund policy, please contact us at info@studio-narine.com.